Checking In: Accuracy of your reservation? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Speed & Efficiency of your check-in? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Staff's friendliness & courtesy? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Staff's knowledge? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Cleanliness of public areas? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Your Room: Décor and furnishings in the room? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Cleanliness of the room? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Cleanliness of the bathroom? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Amenities provided? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Comfort of the bed? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Daybreak Breakfast: Cleanliness of Breakfast Area? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Selection of food? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Quality of Food? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Friendliness of Breakfast Attendant & quality of service? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Checking Out: Accuracy of your bill? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Speed & Efficiency of your check-out? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Staff's friendliness, courtesy, responsiveness? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Our staff's knowledge? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Overall Experience: Value for your price paid? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Responsiveness of our staff to your needs? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Our staff's knowledge? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Your overall experience staying at our hotel? Please Select --------------------------- Exceeded Expectations Met Expectations Below Expectations Would you stay at our hotel again? Please Select ---------------- Yes No Were any of our staff members especially friendly or helpful to you? Please let us know who it was and what they did! We would appreciate any additional comments you wish to share with us regarding your stay. About You Which of the following best describes the reason for your stay? Please Select ---------------- Pleasure Business Team/Group Your Age? Please Select ---------------- 18 to 35 39 to 49 50 to 64 65+ Number of people (not including you) that stayed with you? Please Select ---------------- 0 1 2 to 3 4 or more How did you hear about us? Please Select ----------------- Word of Mouth Travel Agent Yellow Pages Online/Website Previous Guest Drove By Other How did you make your reservation? Please Select ------------------------- Called Hotel Directly e-mailed hotel Hotel's own website Other Name: Email Address: Address: Phone Number: Preferred Method of contact: Please Select ---------------- Phone Email Mail

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